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Sugar and Spice Catering

Services:

Caterers, Event Rentals & Photobooths, Cakes

Phone: 816-587-9527 
301Main, Parkville, MO 64154
 
Overall Rating
4.0 out of 5.0
Quality of Service:
4.1/5.0
Responsiveness:
3.8/5.0
Professionalism:
3.8/5.0
Value for Cost:
4.2/5.0
Flexibility:
4.1/5.0
 
18 Total Reviews
 
Michael
Wedding: 5/13/12
1.5 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.5/5.0
Value for Cost:
3.0/5.0
Flexibility:
2.0/5.0
Working with Sugar and Spice was the worst decision we made in the wedding process and was the single most frustrating and stressful aspect to the planning process. We often waited weeks before hearing responses to our emails and many times had to follow up with multiple emails and calls before hearing a response. We worked for ovre a month to get a formal contract signed and were treated as though they were doing us a favor as that is not normally something they do. Two weeks prior to the wedding, we waited over 10 days before hearing a response back on several outstanding questions. When we voiced our frustrations, we were met with curt responses and treated as though our event was not important enough and that we were unreasonable to expect a faster response time as they were "very busy." During the setup, we asked the caterer to place the cake topper we had purchased on top of the cake. 25 minutes prior to the ceremony the head caterer stormed up to the groom and said "You're killing me! If this falls off I will NOT be held responsible." The food was fine, the presentation was fine, the cost was low. They handled the contact with the rental company which was helpful. The stress and frustration was not worth it. We would strongly NOT recommend using Sugar and Spice and we have asked our venue to remove them from the...
Audrey
Wedding: 10/29/11
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
Everything was absolutely delish! Jennifer really took care of us and our guests. She even snuck away some of the appetizers to the back so my husband and I could make sure we tasted everything! People couldn't stop talking about how this was the best food they have ever had at a wedding, and I agree.
Stacia
Wedding: 10/14/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We used Sugar and Spice for our wedding cake and reception food. They were both excellent. Jennifer went above and beyond! There presentation is beautiful too. You get a lot for your money! I have to say I tried a lot of wedding cake before choosing a vendor and Sugar and Spice has the best wedding cake in town!
Susan
Wedding: 6/18/11
3.3 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
2.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
3.5/5.0
Sugar and Spice did our food and wedding cake, and everything was SO delicious! I did have problems getting in touch with them from the very beginning though, so be prepared for that. It will probably help if you live in KC (I was planning from another state). Although, everything turned out fine! Jennifer and Larry are great to work with, but organization is not necessarily one of their strong points. The people who actually staffed our reception weren't the friendliest and packed the cake up very quickly after we cut it (there were lots of people who didn't get any, but we had lots left over...). Not sure I would choose them again, but overall not terrible.
mother of the bride
Wedding: 5/29/11
3.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
3.0/5.0
Guests raved @ the delicious wedding cake we served; was moist and delicious! Cake was decorated as the bride requested. S & S menu was served with fruit and chocolate additionally. Very pleased with presentation and service.
Mackenzie
Wedding: 4/16/11
2.5 out of 5.0
Quality of Service:
2.5/5.0
Responsiveness:
2.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
I was disappointed with Sugar and Spice's service. Although the food was very good and the cake was delicious, I had some concerns leading up to the wedding and the day of. We didn't get a final total from them until 5 days before the wedding, which is fine except they only like to take checks. We were scrambling to transfer money the week of the wedding in order to pay the caterer. We didn't get the final invoice until 2 weeks after the event. I had ordered a vegetarian meal for one of my bridesmaids, which they forgot. They ended up bringing a veggie lasagna in but not until after everyone else had eaten. We rented glassware from them for the bar and asked how many glasses they recommended based on the number of guests. We ended up running out of glasses very early and the staff had to wash dishes in order for people to have a drink. In the end everything was fine, I just wasn't overly impressed.
D
Wedding: 10/23/10
0.1 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.5/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
I was so disappointed with this catering company! For all the things that went awesome with our wedding, this was an absolute nightmare! First off they didn't decorate our cake very well, the design and filling was bleeding through our cake so it looked like it was running everywhere. The people that delivered it to our reception were absolutely horrible to our wedding coordinator and when our coordinator pointed out that they did not bring the punch like they were supposed to supply they ran to a grocery store, bought some kool-aid which that is not all that you use to make punch you need other ingredients and she shoved it all onto our wedding coordinator to make! Would not recommend this place to anyone except maybe someone I would want to make cry on their wedding day! Please take my advice and NEVER use this place! They embarrassed us on our wedding day and almost ruined our wedding! Oh and they would not return our family's calls to come pick up the equipment that was used to hold the cakes so when my wife and I got back from our honeymoon we had a rude call on our phone that said if we did not return them soon that we would be charged for the serving trays etc. so we had to travel almost an hour one way to take back the stuff and an hour back home and the lady that made our cake and decorated it called me on the way back home and started yelling at me on the phone because I didn't like their service.
Lindsay
Wedding: 10/16/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Melissa created the perfect cupcakes for our wedding. The colors and taste of each one were amazing!! They were a definite hit at our wedding!
kpechie
Wedding: 10/10/10
4.4 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
It was a beautiful cake but the best part was the taste. Best tasting cake we have ever tasted. It moist with the best buttercream icing ever. Many can create great looking cakes but the taste is lacking, or vice versa. But this had both!
Tonya
Wedding: 8/7/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I can't say enough good comments about Sugar and Spice Catering. The food was so good and the cake was so moist. All of our guests told us they enjoyed the meal and cake. We did the full service buffet and cake cutting. It was worth every penny. We got to enjoy our reception without any worry. I highly recommend them.
Jamie
Wedding: 6/19/10
2.2 out of 5.0
Quality of Service:
1.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
I wasn't very happy w/ the service I recieved from them. I was doing drop off service for my reception and was told that all food would be set up and ready to go on my buffet tables. When I got to my reception I found out that they had in fact not put out any of my food, and that when they delivered it they brought in ants. The person dropping off the food had them crawling on her. The food was pretty good despite the other problems we had I had brisket, turkey, garlic mashed potatoes, corn, rolls, broccoli/carrots/cauliflower medley w/ cheese and was happy w/ everything but the medley
mjbridges
Wedding: 6/20/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I used Sugar and Spice Catering for my wedding cake, and it turned out great! They make everything from scratch, so it was super delicious. Although the cake design I chose was simple, it turned out perfect and loved it. They did a great job! And although I didn't use their catering, I have heard wonderful things about it!
MrsMac
Wedding: 6/13/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Everyone raved about how good the food and cake was! And I must say the cake surpased my expectations. Melissa took my ideas and ran with them! The only problem I encountered was when the final payment was due, I wanted to pay by credit card and they told me I would have to pay the processing fee of 5. something percent. We ended up getting everything worked out! So if you choose to pay by credit card, ask upfront if your vendor accepts credit cards and if there are any fees associated. Larry, one of the owners, was at my event and everything ran so smooth. I would definitely recommend this vendor.
Mary
Wedding: 1/31/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
AWESOME! Melissa and her team rock! They made delicious, beautiful cupcakes for my wedding, including a small cake for us to cut into - BEAUTIFUL! Great to work with. I give Sugar & Spice my highest recommendations!
marychart
Wedding: 12/31/08
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
The wedding cake that Sugar & Spice made for me was like something out of a story book. It was absolutely amazing!! They took my idea and added a whole lot of extras. They were all very courteous and hard working. I highly recommend Sugar & Spice for all of your wedding and catering needs.
cmedina328
Wedding: 3/28/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We used Sugar and spice for our wedding cake and caterer. They did an absolutely phenomenal job. People still talk about how wonderful the food was. And the cake was divine. My husband didn't even get a piece of his grooms cake because people liked it so much. We would definately use this vendor again. A+++
ehachman
Wedding: 9/7/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Sugar and Spice has the most amazing cakes. Would recommend them to anyone and the price is reasonable.
Kazie
Wedding: 5/10/07
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
Beautiful Cakes and very beautiful arrangements! Loved them and have been in business for 25 years!!
 
 
Find Sugar and Spice Catering reviews from newlyweds in Kansas City that used Sugar and Spice Catering for wedding Caterers services.