EmilyHart Bridal

Wonderful staff and beyond great service! Not only did I purchase my wedding dress from them, but I have also purchased bridesmaid dresses from them. Their professionalism is what has drove me to be a repeat customer of theirs. Keep up the great work EmilyHart staff! :)

I enjoyed my day trying on dresses at Emily Hart. They let you try on as many dresses as you wanted and I never felt rushed. I did however feel like they didn't really care about you as long as you bought a dress. I was looking at headbands and other items and they were not willing to give any kind of discount even though I bought my dress at full price with them. You would think they would want to be a little more customer friendly so that we would want to recommend them to others. Right now I would say, they are good, but no better than any other bridal store.

I have been slowing writing my review for Emily Hart throughout the months. The dress experience was a huge roller coaster of emotions. I first went to Emily Hart on a whim looking for bridesmaid dresses and while I was there I tried on a few bridal gowns and fell in love with a Maggie gown they had. We did not have an appointment the first time we went in but they were more than willing to let us look and try on. It was a great first experience. After some more dress shopping I decided the Maggie gown was the one I loved and despite being able to get 15% off at another store because of a trunk show I chose to use Emily Hart because of my first time experience. When I ordered the dress I told them I was losing weight but they insisted I order the size I was. I understand brides may say that all day long but I was not those other brides. We paid for the dress up front and then a couple days later we get a call saying we owed more because they forgot to include a size increase, it was then that I asked they take the dress down at least once size and they agreed. At the same time I ordered my dress, my bridesmaid who lived in town also bought and paid in full for her dress. My other two BM decided to order theirs from a store closer to them since they live in different states. Then I get a call 3 months before the wedding that they now have to rush my first BM dress because they were waiting on the other 2 to order. I have never been a bride before and they have no policy stating that they would wait until all were ordered to order the dresses together. I had checked all their paperwork and they have not one policy stating this. I was told that this was more or an unwritten policy. They then wanted to charge me a rush fee for something we had no idea about. The owner was out of town at the time so I had to wait about a week to talk with her. She thought the least I should do is pay half to admit some fault but I had not fault in this mistake at all. After a long conversation Emily Hart finally agreed to pay the rush fee. In the end my dress had to be taken in 8 inches all around, the seamstress wasn’t horrible but she had to take the dress in, then out, and then back in again! Then when my bridesmaid went to get her dress altered the seamstress was very reluctant to listen to her requests. The dress needed to be hemmed up but was not done nearly high enough despite what my bridesmaid said and she did not take the top in enough either. The dress was strapless so she had to basically hold her dress up for pictures and the ceremony, and then attached the straps that came with the dress for the reception. All in all it was a huge bridal let down experience, I would look other places for your dress and you wedding party’s attire as well.

I could have never imagined being treated like such a princess in the process for finding my wedding dress for the big day, but Emily Hart was above and beyond my expectations. I went to a few other bridal salons before my appointment at Emily Hart and I knew right away that I was getting my dress there. I was never rushed, and the entire staff always would compliment me and assure me that I was the bride I wanted to be for the wedding day! The dress fittings were so much fun and even if I was there a little after closing time they always made me feel like it wasn't a big deal and they were completely there for me. No hint that they wanted to get out of there for the day! On my wedding day I felt absolutely beautiful and it wouldn't have been possible for me to walk down the aisle with complete confidence if I hadn't have chosen Emily Hart Bridal as my bridal dress salon! I wish them nothing but the best in the future and I will always send my closest, nearest and dearest friends and family their way because I know they will make it a magical experience!

The staff at Emily Hart were so amazing during the whole process of selecting and altering my dress! I would usually take a very long time at each dress fitting either making decisions or enjoying my time in my dress before the wedding :) and they never made me feel rushed or un-welcomed. They were a dream to work with and made the whole experience SO wonderful for my mom, sister, friends and I!

I first went to Emily Hart in November of 2009, while they were still located in Paola. I was the only bride in the store and had a wonderful experience. Every dress I tried on got closer and closer to perfection, and then I found the one! They were also having a Christmas special for brides who purchased their dress, and I won a free custom veil. My dress was the store sample, because the style had been discontinued, and it was discounted over $300. The second time I went to Emily Hart was actually the day of the grand opening of their new location in Leawood. Even though there were tons of people there, I was able to meet with Val, who did the alterations on my dress. Their new location is beautiful. You can still look through all their dresses, they have beautiful lighting and lots of mirrors... it's a lovely store. I did have to ask a couple of times to get them moving on the custom veil--they don't do them in the order that they receive the specifications, but according to your wedding date. I was surprised to find out that it had been nearly a year since I ordered the veil and it hadn't been started, but they did complete it with plenty of time to spare before the wedding and it was beautiful. I just want to make sure other brides are aware--if you're wanting a custom veil far in advance of your wedding date, you might need to specify that when you order.I think Emily Hart is a beautiful store with great customer service. I have no complaints whatsoever about the dress. The alterations were reasonable (I didn't need much--mostly just a bustle) and everyone complimented me on the dress on my wedding day. It's definitely worth checking out, even if you don't wind up buying there--they do allow you to take as many photos as you want, which is a huge selling point to me!

I absolutely love Emily Hart Bridal! I especially love Emily! She is the owner and happened to be my consultant the first time I came in and she was amazing! She gave me so much attention and was so helpful! She even recommended other vendors to me that were awesome! She did a great job at working with me to pick a dress that I loved! My dress was gorgeous and I will LOVE it forever! Oh and the alterations lady there is amazing! I also bought my bridesmaid dresses from them and I loved them except that the company they were through was awful!!! The dresses were 2-3 weeks late! The store had nothing they could do about it and I understood but it was just frustrating. Other things I bought from the store were my veil, tiara, and shoes. We had some misunderstandings on the veil but after talking with Emily she fixed it all for me! The tiara was beautiful but the shoes, well they were beautiful too but absolutely the most uncomfortable shoes I have ever worn! And I wear high heels all the time and these shoes were only maybe 2 inches high. Considering how much I paid for them and having them dyed to the exact color you would think they would be nice shoes but not so. I even tried breaking them in but they still hurt like crazy the day of because they were so stiff and rough. Other than the shoes though, I loved everything from Emily Hart! I also got my flower girl's dress from there and it was so cute but the color didn't match right due to the dress makers not the store. The consultants are all very helpful and so nice to you!

The best experience I had here was for my dress shopping. I had a wonderful time shopping for my dress there. They are so so friendly and made you feel very welcome. We went over the time they normally close and never made a complaint or rushed us. All the problems were with the bridesmaid dresses. We ordered them from here and they placed the order in May. The dresses didn't come in until September - less than 4 weeks from the wedding and I had 3/5 girls who needed to get alterations - not really the stores fault, but the designers. Apparently though they have had problems with the designer before (Alexia) but have failed to mention this to me when we ordered. Plus they came in the WRONG color (was the designers fault since the order slip said the right color) but still, the fact that they were late as it was didn't make it a good situation for alterations. They got the designer to ship the right color fabric and their alterationist, Diana Ross - who is amazing, made the dresses the right color in 1.5 weeks. A couple girls still needed alterations done after that and Diana came in the morning before the wedding to do them and said they would be done by 5pm (before they close). Diana calls my MOH at SIX and the owner yelled at my MOH to get down to the store to pick up the dresses in half an hour or she'll leave them outside. We were at our rehearsal in NKC, an hour away. Needless to say, my Bridesmaids are NOT happy and I am obviously not either. After this, I have no intention on promoting that store.

I found Emily Hart Bridal in November of 2009 when I was searching for a particular Maggie dress for my wedding day. Out of many KC area salons I had called, they were the only ones who still had this sample dress for me to be able to try on. I made an appointment to try it on in January. I live in VA so I had to make the appointment during my next visit. In the meantime, I happened to check out their website to see what other designers they carried & found a designer I had never heard of...Kitty Chen. When I browsed Kitty Chen's website, I found a dress that took my breath away. I called Emily Hart to find out if they had this gown in stock as well for me to able to try on in January. They explained they had just picked this designer up & would only be receiving two gowns from her line, but would check to see if the dress I was interested in was one of the two. As my luck would have it, it was. They made arrangements with the designer for it to be the first dress shipped to them rather than the second & felt confident they should have it in time for my appointment in January. About a week before my appointment, I received a call letting me know that the first dress was being shipped to them. Kudos to Shari for catching the fact that the designer had forgotten to switch the order of the two gowns they would be receiving & was going to be shipping them the wrong dress. She had the problem corrected & my dress literally arrived 20 minutes before my mom & I arrived for our appointment.Shari was my consultant that day. It was just her, me, my mom, & Emily in the salon. It was truly an experience I will never forget!! They let me go through all of the sample gowns (which they easily have 200 gowns or more!!) selecting any I was interested in trying on in addition to the two gowns I was already there for. I must have tried on at least 10 gowns while I was there. Each one, they let me take pictures in...something most bridal salons will not let you do. I saved the Maggie dress & the Kitty Chen dress for last...ultimately deciding to leave the Kitty Chen for very last. I closed my eyes as Shari was putting me into the gown & asked her to let me know when she was finished clamping me into it (the sample was a size 12...i needed a 2). When I opened my eyes, I was speechless. When I came out to show my mom, she knew it was THE dress. I had only been on the pedestal for about a minute when I started crying & knew this was MY dress. After I picked out my veil & jewelry, Shari took a photo of my mom & I together before we left.This bridal salon truly goes above & beyond!!! They care about the experience and you individually, not just the sale. The four hours my mom & I spent at the salon during my appointment in January is by far my favorite memory of planning my wedding!! Thank you Shari, Emily, Heidi, & Debbie for making my day so picture perfect!!!

I went to try on dresses when Emily Hart Bridal was located in Paola and it was worth the trip because the ladies were so helpful and made me feel comfortable trying on dresses. I had such a hard time deciding and they took the time to help me find the perfect dress. Once I decided they kept me updated on the delivery. Once the dress came in it was perfect and they were so helpful making sure I was happy with it. I went to the new location with my girlfriend a few weeks ago and the shop is beautiful. My friend also had a great experience.

I bought my dress at EmilyHart Bridal as well as my accessories and bridesmaid dresses. I couldn't have been happier with them! Dress shopping there was a lot of fun! They made us feel welcome and special by giving us their undivided attention and patience. And once I selected the dress, they let me wear it around the store while I kept shopping since I never wanted to take it off! They were flexible when dealing with out of town bridesmaid dress orders and great about keeping me up to date on the status of my dress. Debbie was my consultant, and I would highly recommend anyone work with her!

I visited tons of dress shops and I found lots of nice dresses but when I went to Emily Hart Bridal I saw this beautiful dress in the window and asked to try it on. They said sure, and I knew immediately that one was the one! I fell in love with it but I also fell in love with the personal service and attention that I got at the bridal shop. I think even if I hadn't found the "perfect" dress, I would have wanted to find something there because I wanted to give my business to them over anyone else because of how nice they were and how accomodating they were on this very exciting journey of finding "the dress" for me. On my wedding day walking down the aisle, I actually heard people gasp when they saw my dress because it was very unique and different and that is exactly what I wanted! I felt like a complete princess the entire day and I know it was because I had the most amazing dress and the girls at Emily Hart Bridal helped make my day super special!

EmilyHart Bridal was the best experience I had at any shop looking for my wedding dress. Their store is beautiful and they do a wonderful job of showcasing their dresses and not overwhelming you at the same time. Their associates are incredibly helpful and friendly and knew were able to pull dresses that were exactly what I wanted even before I was able to really describe it. They were very professional and detail oriented (especially good when you are ordering to exact specifications) and Emily even opened the store up late when I went to get my dress since I was leaving the next day. Their have a large selection of beautiful samples in several sizes so you don't have to see you dress with the back unzipped which really helped me see the back detail on the gown I ordered. On top of that, their accessories like shoes, veils, and jewelry are stunning and myriad. I would definitely recommend EmilyHart Bridal!

The prices for the dresses were very reasonable and the selection was exceptional. Unlike other shops, we were allowed to go through the racks of dresses and pick out those that we liked, rather than rely on the staff to pick selections. Debbie, who assisted us, as well as the other staff members, were friendly, extremely helpful, patient and professional. We did not feel rushed or pressured. We were allowed to take pictures of the dresses prior to purchase which was helpful. Overall, it was a wonderful experience and we had no complaints or regrets about going to this shop.

I ordered my dress from Emily Hart Bridal aprox. 8 months before my wedding. Although my dress was delayed with the makers, they did everything they could to help accomidate other appointments I had that depended on my dress and accessories. They were very helpful and gave me very personal attention. Several times I went in to try on my dress, I was the only one in the store, and was given their undevided attention.

I ordered several things through Sandy's (ie my dress, bridesmaids dresses, jewelry, veil and alterations). I was very happy with my dress, bridesmaids dresses and veil. However, my jewlery was ordered in the wrong size originally, but they did get it fixed with no charge and my alterations were good. I just wish that I would have been told about the alterations lady first. Her house was dingy, smelling and cats running around all over. I guess they recommend 2 different ones, but no one told me about her personally, in the beginning. The salon was going through new owners during the time of my planning and Emily, the new owner, truly made it so easy and I did not feel as if there was a problem.

Going to Sandy's Bridal was one of the best decisions I made during my planning!! They gave me the one on one attention that you don't get at some of the larger bridal stores. They listened to everything I had to say and were very helpful. We got all of our wedding attire through Sandy's (wedding dress, bridesmaids, mothers, and tuxes) It is a one stop shop and well worth the drive!!!

I was referred by a friend to shop there for my wedding gown. They have the most beautiful selection of dresses you can possibly find. The service is outstanding and they really help you find that special dress to compliment you. I would definately recommend anyone to go there. It was my 1st and last stop to finding the dress of my dreams!

Sandy is a great woman to work with, she helped me pick out a perfect(cheep) dress and all the things that go with it! I loved going in there they are a perfect place for a bride to go!

They have great service, but not much to pick from in the area of dresses!